Policies & Legal

This page brings together the policies and legal information that explain how our website, memberships and downloadable resources are managed.

Please use the links below to learn how we protect your information, manage subscriptions and cancellations, license our resources, and support accessibility and safeguarding.

Oracy Lab Primary Policies

1. Privacy Notice
   Explains what personal information Oracy Lab Ltd collects, why it is used, how it is protected, how long it is retained and the rights of website visitors and members.

2. Cookie Policy
   Explains which cookies and similar technologies the website uses, what they do and how visitors can manage their choices.

3. Membership Terms and Conditions
   Sets out how the individual teacher and school memberships operate, including prices, access, renewal, account responsibilities, suspension, termination and complaints.

4. Cancellation and Refund Policy
   Explains how members can cancel, when membership access ends, how renewals are handled and when refunds may be available without limiting statutory consumer rights.

5. Resource Licence
   Defines how the downloadable PowerPoint resources may be used both as an individual and/or a school-wide membership.

6. Accessibility and Safeguarding Information
   Explains Oracy Lab Primary’s commitment to accessible websites and resources, how users can report accessibility difficulties, and the safeguarding expectations for adults using the resources with pupils.